Careful diagnosis before repair
Electrical faults are not always obvious. A circuit that trips can have several possible causes, so the first task is to gather useful information, inspect the relevant installation and test methodically.
Common reasons to call
- A circuit breaker or RCD repeatedly trips
- Part of the property has lost power
- Sockets, switches or lights are damaged or unreliable
- A fault appears only at certain times
- There are signs of heat, burning or unusual smells
- An inspection has identified remedial work
Immediate danger: if there is smoke, fire or a risk to life, leave the area and contact the emergency services. Isolate the electrical supply only if it is safe to do so.
What happens during a visit
The affected area and circumstances are discussed first. Visual checks and suitable electrical tests can then narrow down the likely cause. Once the fault is identified, the repair options and any further work can be explained clearly.
Helpful information to send
Include the property postcode, when the problem started, which circuits or rooms are affected, and what happens immediately before the fault appears. Photographs can be sent through WhatsApp after submitting the enquiry.